Refund Policy

Refund Policy – Alina Vogt

At Alina Vogt, we strive to ensure that every customer is satisfied with their order. Refunds are handled by our fulfillment partner according to the guidelines below.

Refund Eligibility Refunds are issued once the returned item is received and inspected by the warehouse team. Items must meet the return eligibility criteria outlined in our Return Policy.

Refund Timeline Once the returned item has arrived at the warehouse, please allow 5–7 business days for the refund to be initiated. You will receive confirmation when the refund has been processed.

Refund Method Refunds are issued to the original method of payment used at checkout.

Incorrect or Defective Items If the return is due to an error on our part (such as incorrect item, damaged product, or manufacturing defect), please contact us. We’ll be happy to provide a full refund or replacement immediately without requiring you to ship the item back.

Important Notes

• Shipping fees are non-refundable unless the return is due to our error.

• Refunds may take additional time to appear in your account depending on your bank or payment provider.

If you have any questions regarding your refund, don’t hesitate to contact us. We’re here to help!